Byrider

I bought a car that suffered critical issues less than a month after purchase. After several attempts to fix the issue in less than a year, I decided to return the car and was met with utter disrespect and unprofessionalism.

The head of this business (Joe) even went as far as to call my personal number to yell at me and tell me how messed up my credit and life would become due to my decision to return the car.

A payment was also taken out the day of the return, and when asked if I would get it back or a car for the paid time, his response was even more aggressive with 'that’s what you get' and 'this is how I say it goes.' If it wasn’t for my evidence, no one would believe how he talks to people and treats them. I have decided to make it a point to leave reviews anywhere and everywhere until this crook of a man is replaced and he is released from a company that supposedly thrives on customer satisfaction.

Buy it Unfortunately, I bought a car from ByRider. Its been a laughing joke put four grand down.

Its pretty much been in the shop more than its been driven. Even my insurance company could not believe how much this car is more Brokedown van driving it is hilarious what ByRider is able to do to your life and destroy it in the meantime, and then harass you for payments knowing the car is in the shop and they could care less about your personal life because they want to go buy more of their Cadillacs with your money so they can drive around. I got my payment down to two grand.

These people are still calling me on a daily basis for their payments. I never received calls from them from day one three years ago but my payment is now down to two grand and they make harassing phone calls at least 10 times a day until you make the payment.

Got a car from byrider out of the 3 months we had it it was down for two and a half months it took them 2 weeks to get it in to be serviced for a coolant problem got it in got it back at 11:30 a.m. decided to take our kids to the park because we didn't have a vehicle for a while on the way to the park lines blue took us 12:30 at night time to get home with my 5 month old in the car and the rest of my children told byrider the next day they told me to have it towed I told him I did not have the money to have anything towed called the lawyer 30 minutes later was called contacted by their car service and told them that they told me that they would have a tow truck coming sent the car back in was told to come pick the vehicle up it was fixed was charged for parts that was supposed to be covered by the contract got the vehicle home car overheated again blue a fuse had to buy another fuse called byrider byrider told me to bring the car back in I told them I would not that there was other problems same thing with the coolant the coolant problem and it was still overheating looked at the contract found out I was charged for parts that was supposed to be put on free contacted the service manager and the office manager was told yes they charged me in that the parts were covered by writer is still trying to charge my account and telling me to still send the vehicle back in if you buy a car from byrider you're going to send your car in to get fixed when it comes back you're going to have other problems that you're going to have to take it back to be fixed and they're going to charge you and going to tell you that it's not a part of your contract this is the scam I suggest if you really want a decent car go to admins in chesaning if your credit is good that's where I bought my first car your interest might be a little high but you will get a decent vehicle that only will have problems with the wheels such as brakes maybe your rotors or shocks your engine will be tip top shape they do not let nothing come off of their lot with any engine problems but anything cosmetics such as wheel work you have problems with but you will get a good car byrider you should not buy from byrider because if you buy from byrider you will not get to ride.

Sent the car in for a coolant problem got the car back went to take our kids to the park at 11:30 lines blue and it took us to 12:00 p.m. to get home with my 5-month-old in the car was told to send the car back in I told them I didn't have the money to get it towed it's called the lawyer later by writer told the car got the car back end up blowing three fuses because the car still is running hot it was charged for parts that is covered in the contract called the office manager he told me yes I was charged it wasn't supposed to be charged but they are still charging my account the car still running hot I've been trying to upload pictures and videos that I have taken since we have got this vehicle back since being back there's more problems that resulted after sending this car in so it seems that you get something fixed they messed something else up so you can be charged by writer is a scam Steve is a good salesman but by writer service for cars is like any other car dealership it's a scam do not buy from byrider my suggestion deal with Edmonds that's why I got my car from because my credit is low I was not able to go back to Edmonds the car that you get from Edmonds will have minor problems mostly wheel work easy to fix but you get what you pay for and your car will last a long time that I can guarantee you Edmonds is a used car dealership but they cars are probably the best that I've done seen and used car dealerships I bought a Denali me and my wife from there in that car last two years before I lost my job and they came back and repoed it due to a credit acceptance issue where credit acceptance was overcharging our account for the vehicle but Edmonds was actually a good dealership so I suggest Edmonds to everyone do not buy from byrider right now I'm consulting with a lawyer to review and terminate the contract this site that I am writing my review on now let's meet upload files you will see many files and videos along with my children sitting in the car at 12:30 at night do not buy from byrider

Hi. I recently got a car through y'all.

In fact, it was 2 weeks ago this last Friday. So I went to make my payment and realized I still needed to update my insurance. I realized it a little too late and could not do it until tomorrow (Monday). I had my full car payment, just not the CPI because, well, I wasn't expecting to pay it and forgot to switch it.

Yes, that's my fault; I understand that. Instead of waiting till Monday for the CPI payment or for me to get my insurance switched over, the lady, Heather, I believe from CNAC, tells me (this is Saturday) that there are repo guys in my area to recover the vehicle. By this point, I had $302, and my payment with the CPI is $331.75. She says no, not good enough.

So I gathered up $310—nope, not good enough. So I had gotten a hold of my sister, who was going to give me the $21; she was on her way to my house. But they literally just took my car. So I called Byrider and said, 'Listen, they're not even out of town; it was like 2 minutes that had passed.

I have the rest of the money; can you please send them back?' Nope. She said I have to come up there Monday to pay a repo fee and whatever else. Can you tell me how it is that she couldn't even wait until Monday? Or even have them just bring my car back because they were still in town!

It blows my mind that they say they are here to help people with second chances/people who can't get a typical car loan?? To me, it seems like they prey on people like me, and I don't feel that's what this company was meant to be like. I can't afford repo fees and whatever BS they want to attach to this. Literally, I'm already being charged $23,000 for an $8,000 car.

They tack so much interest on that the ending price is 3 times the original asking price?! Nonetheless, I was willing to pay it. But this is crazy to me. Please, can something be done?

I need a car. I put $1,200 down of my own money to have them come take it 2 weeks after I get it?

Can I at least get my deposit back?

Laci Rees

Since getting the vehicle which is a 2013 Malibu LT, I've had none stop mechanical issues, took to shop several times and even more issues,replaced a lot of parts on vehicle just for it to just about be ready for the junk yard, the mechanic is literally messing the car up even more each time it went in,spent at least close to 3-5 grand on repairs,the guy is rude argumentive and doesn't listen. I think for paying $508 a month for the $40,000 loan on a car that's literally only worth $13,000 at most is already ridiculous but what can you do when you need a car quick,this is the 3rd roll over on junk.they are a scam and ruining people's credit knowingly and it's disgusting how they treat their customers.i wouldn't recommend them to anyone,nothing but problems ,I'm not amused I want to scream from all this.idk how they live with themselves doing what they do to people.ugh